Terms of service

Welcome to Future Fashion Nepal Pvt. Ltd. These Terms & Conditions apply to your use of futurefashionnepal.com and purchases made through our website.

By using our website or placing an order, you agree to these Terms and our other applicable policies.

1. Products & Information

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colours and availability shown on our website are accurate.

Minor differences in colour or appearance may occur due to lighting, photography, screen settings or manufacturer packaging.

2. Orders

Orders are subject to product availability and successful payment or order verification.

We reserve the right to cancel or decline an order in situations such as:

  • Product unavailability
  • Incorrect pricing or product information
  • Incorrect or incomplete customer information
  • Suspected fraudulent or unauthorized activity

If we cancel a prepaid order, any applicable refund will be processed through an available payment method.

3. Payments & Delivery

Applicable delivery charges and other applicable charges will be shown during the ordering process.

Customers are responsible for providing accurate payment and order information.

Orders are delivered according to our Delivery Policy.

Delivery times are estimates and may be affected by circumstances beyond our reasonable control, including courier delays, public holidays, weather and other unforeseen events.

4. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Defective, damaged or mismatched products should be reported as soon as possible, preferably within 7 days of delivery.

Products that have been used, opened or unsealed may not be eligible for return where applicable under Nepalese law.

5. Website Use

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities;
  • Attempt unauthorized access to our systems;
  • Interfere with the operation or security of the website; or
  • Use our website to distribute malicious or harmful content.

6. Intellectual Property

All original content on our website, including product photographs, graphics, logos, text, designs and other materials, belongs to or is used by Future Fashion Nepal Pvt. Ltd. or the respective rights holder.

Content may not be copied, reproduced, modified or commercially used without permission.

7. Promotions

Discounts, offers and promotional campaigns may have specific terms and conditions, which will be communicated at the time of the offer.

We reserve the right to correct obvious errors in pricing or promotional information.

8. Changes to These Terms

We may update these Terms & Conditions from time to time. The updated version will be published on our website with the applicable Last Updated date.

9. Applicable Law

These Terms & Conditions are governed by the Nepal's Consumer Protection Act.

Nothing in these Terms is intended to restrict or exclude any mandatory rights or remedies available to consumers under applicable law.

10. Contact & Complaints

Future Fashion Nepal Pvt. Ltd.
Email: shop@futurefashionnepal.com
Phone: 9768386767